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TEAM BUILDING
Team Effectiveness workshop:
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The closer and more committed a team of people are to each other, the more effective and rewarding their work will be. Sadly, workplace relationships can easily break down, damaging moral and employee unity. In his book, ‘The Five Dysfunctions of Teams’, Patrick Lencioni identifies five key features of a team that fails to function successfully. The absence of trust and commitment within a group, a fear of conflict that arises from speaking one’s mind, the avoidance of personal and collective accountability and an indifference towards the end product of one’s work. Lencioni’s assessment forms the basis of our Team Effectiveness workshop, where we bring your team together, identify their existing dysfunctions, and work with you to grow a more harmonious workplace for your organization.
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“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”
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Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable
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“Phil provides excellent coaching on staff management, as well as organisational leadership, with an emphasis on relational and collaborative leadership. Through his work with IMA, Phil supported our HR, helping with conflict resolution and mediation. He engages with consistent warmth, integrity and follow through.”
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Archana Patel, CEO
IMA Management & Technology
LEADERSHIP DEVELOPMENT
Enneagram:
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The Enneagram is a unique tool that facilitates and nurtures personal growth. It is composed of nine different personality archetypes, each representing a particular way in which people think, feel and act in relation to different situations. It allows us to move beyond presenting behaviours, instead providing insight into subconscious motivations, defence mechanisms and fears.
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The Enneagram provides opportunities for development in a range of areas:
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Emotional and psychological growth
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Balancing head and heart
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Relationships, social dynamics and interpersonal conflicts
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Self-limiting beliefs and blind spots
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Leadership maturity, impact and effectiveness
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Resilience and stress management
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Communication and influencing skills
“I participated in an Enneagram weekend workshop facilitated by Phil. The process not only gave me a better understanding of myself, but it also helped me to better understand the people I interact with the various business and personal circle. Phil’s guidance and leadership of the Enneagram process really helped me and the team I work with to better understand how we can be more effective.”
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Brian Hallett, Corporate Partnership Manager, Salvos Stores,
The Salvation Army Australia Territory
360 degree Review:
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A 360 degree review is designed to evaluate all aspects of a staff member’s behaviour, as opposed to a single focus on performance. It gathers feedback on employees from various sources, such as managers, co-workers, and the employee themselves. In some case, clients and external partners are also consulted. This facilitates insight into past performance, as well as growth in self-management, interpersonal interactions, and ultimately job performance.
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“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
Daniel Goleman, Author and Psychologist
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Leadership Practices Inventory (LPI):
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In ‘The Leadership Challenge’, Kouzes and Posner answer the question “How do leaders mobilise others to make extraordinary things happen?” by identifying five key practices that effective leaders demonstrate. The Leadership Practices Inventory assessment surveys an individuals’ strengths and areas for improvement as a leader by measuring these five practices across 30 behavioural markers. The LPI assessment takes between 10-15 minutes to complete, allowing the feedback to be focused and easily grasped. It measures the commitment, engagement, and satisfaction of the team the practitioner leads, allowing for increased self-awareness and practical measurements for leadership improvement over time.
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"When leaders are doing their best, they Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart.”
James M. Kouzes, The Leadership Challenge
CULTURAL CHANGE
Exit Interviews:
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Conducting Exit interviews with employees leaving an organisation provides an opportunity to obtain feedback on their experiences. This provides invaluable insights into the employee’s experience of the workplace and facilitates beneficial reflection for management. Adapte will provide skilled and independent facilitation to manage this process.
Leaving a role and people you love working with is a complex decision. Phil sensitively worked with me to explore my ideas for company improvement, exposing a balanced understanding of why I left and relevant targeted advice for my former organisation
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Kerry Harkness, General Manager NSW
IMA Management & Technology
Action Learning groups:
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Action learning is a great way to foster an open and supportive workplace environment. It is a collaborative process that brings together a group of people (between 3-6) from different parts of your business, and over a set period, enabling them to grow through joint reflection. By discussing the challenges of the workplace and sharing new perspectives and ideas, this process helps to build communication, problem solving and critical thinking skills among employees. The Action Learning Group method enables management to tap into the different perspectives and insights that emerge from various business units.
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INNOVATION
Business Model Canvas
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The Business Model canvas, in contrast to traditional and lengthy business plans, provides a focus on the drivers of your business. This one-page overview is designed to facilitate creative and dynamic discussions about company transformation and development. It is divided into nine segments:
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Customer Segments: The Target customers for the business.
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Value proposition: The value customers receive when engaging with your business.
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Key activities: The activities needed to deliver the value proposition.
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Key resources: Key resources (physical, human, financial) required to deliver the value proposition.
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Key Partners: (suppliers, sponsors, distributers).
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Channels: Channels through which the company will reach its customers.
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Customer relationships: The type of relationship the business wants to establish with its customers.
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Revenue streams: How does the business makes money from its customers.
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Cost Structure: The delivery costs for the company in carrying out its business model.
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